Contact Us

FrankLab is committed to delivering well-engineered laboratory products at competitive prices, backed by responsive and professional technical support.

If you have any questions, product inquiries, or custom requirements, our team is here to assist you.

📍 Company Information (Verified Business Details)

Company Name: Hangzhou Fulanke Technology Co., Ltd.

Address: No. 11 Shenyang Road, Yuhang District, Hangzhou, Zhejiang Province, China

Postal Code: 310000

📞 Contact Information

Customer Support Email: support@franklab.shop

Phone: +86 183 4654 6512

WhatsApp：+6017 213 9728

We support international customers. Please include your country code when calling.

🕒 Service Hours

Customer Service Availability:

Monday – Saturday, 24 Hours Support

Time Zone: UTC+8 (China Standard Time)

Due to time zone differences, responses may vary slightly, but we strive to reply as quickly as possible.

💬 How to Reach Us

You may contact us through any of the following methods:

•Email us directly for inquiries, quotations, or technical support

•Call or message us via phone/WhatsApp for urgent requests

•Submit your request using the contact form below

📩 Response Commitment

Our team aims to respond to all inquiries within 24 hours.

If you do not receive a reply within 2 business days, please:

•Check your spam/junk folder

•Or contact us again via phone/WhatsApp

📞 Call Scheduling Notice

Due to an increasing number of unsolicited calls, we may not always be able to answer phone calls immediately.

If you prefer a scheduled call, please email us with:

•Your contact number

•Preferred call time

•Brief discussion topic

We will arrange a call at your convenience.