Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from http://www.franklab.shop.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we also collect information about the pages or products you view, referral sources, and how you interact with the Site.
We refer to this information as“Device Information.”
We collect Device Information using the following technologies:
Cookies – data files placed on your device or computer, often including an anonymous unique identifier. Learn more about cookies and how to disable them at: [http://www.allaboutcookies.org](http://www.allaboutcookies.org)
Log files– track actions occurring on the Site and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
Web beacons, tags, and pixels – electronic files used to record browsing behavior on the Site.
When you make or attempt to make a purchase through the Site, we collect certain information including:
Name
Billing address
Shipping address
Payment information (such as credit card or PayPal details)
Email address
Phone number
We refer to this as “Order Information.”
Together, Device Information and Order Information are referred to as “Personal Information.”
How We Use Your Personal Information
We use Order Information to:
Process and fulfill orders
Arrange shipping and delivery
Provide invoices and order confirmations
Communicate with you regarding your orders or inquiries
Screen transactions for potential risk or fraud
Provide product updates or service-related communications, where permitted
We use Device Information to:
Detect and prevent fraud and security risks
Improve and optimize our website performance
Analyze customer behavior and site traffic
Evaluate the effectiveness of marketing and advertising campaigns
Sharing Your Personal Information
We share your Personal Information with trusted third parties to help us operate our business and provide services, including:
Shopify, which powers our online store
Learn more about Shopify’s privacy practices here:
[https://www.shopify.com/legal/privacy](https://www.shopify.com/legal/privacy)
Google Analytics, used to understand how visitors use our Site
Learn more here:
[https://www.google.com/intl/en/policies/privacy](https://www.google.com/intl/en/policies/privacy)
You may opt out of Google Analytics here:
[https://tools.google.com/dlpage/gaoptout](https://tools.google.com/dlpage/gaoptout)
We may also share your Personal Information when required to comply with applicable laws and regulations, respond to lawful requests, or protect our legal rights.
Behavioral Advertising
We may use your Personal Information to provide targeted advertisements or marketing communications that may be relevant to your interests.
You can opt out of targeted advertising via:
Facebook: [https://www.facebook.com/settings/?tab=ads](https://www.facebook.com/settings/?tab=ads)
Google: [https://www.google.com/settings/ads/anonymous](https://www.google.com/settings/ads/anonymous)
Bing: [https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads](https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads)
You can also opt out through the Digital Advertising Alliance:
[http://optout.aboutads.info/](http://optout.aboutads.info/)
Do Not Track
Please note that we do not change our data collection and usage practices when we detect a “Do Not Track” signal from your browser.
Your Rights (European Residents)
If you are a resident of the European Economic Area (EEA), you have the right to:
Access the personal information we hold about you
Request correction, update, or deletion of your personal data
To exercise these rights, please contact us using the information below.
Please note that your information may be transferred outside of Europe, including to countries such as Canada, the United States, and China, for the purposes described in this policy.
Data Retention
When you place an order through the Site, we retain your Order Information for our records unless and until you request its deletion.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations. Updates will be posted on this page.
Contact Us
For more information about our privacy practices, questions, or complaints, please contact us at:
Email:
support@franklab.shop